Is there any way to send a refund request on a friends and family money transaction?

iamme123
New Community Member

I sent a message through the resolution center but they closed my ticket without assisting. Is there any work around for this? Is there a way for me to send a refund request to the recipient through PayPal in order to reverse the transaction?

 

The person I sent money to claims to not have received anything, even though PayPal shows the transaction as completed.

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@iamme123 

 

Hi,

 

There is no such kind of request. You must contact the recipient (by their email address found within your transaction details) and the recipient must locate the transaction details in their account activity and issue a refund, by clicking “Refund this payment” link. If you paid by credit card, the. You may try the card issuer to do a chargeback, push comes to shove.


Kudos & Solved are greatly appreciated. 🙂
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