Invoice payment

Jasonanaranjo
Contributor
Contributor
I sent an invoice, the customer paid the amount due, I don’t have bank account or a means to get credit ( no credit history ), I denied payment, contacted the customer, the money has not been returned and I no longer have a way to get the money. How do I go about this?
Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jasonanaranjo 

 

Should show as pending / unclaimed on the buyers side and if you don't claim it then it should time out 30 days post payment and go back to the buyers funding source. 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Jasonanaranjo
Contributor
Contributor
So is it now up to the customers bank? How long does it usually take for the customer to receive back the money in there account
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.