Invoice payment
Jasonanaranjo
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Posted on
Apr-27-2021
11:05 PM
I sent an invoice, the customer paid the amount due, I don’t have bank account or a means to get credit ( no credit history ), I denied payment, contacted the customer, the money has not been returned and I no longer have a way to get the money. How do I go about this?
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Payment tracking
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Receive money
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Refunds
2 REPLIES 2
kernowlass
Esteemed Advisor
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Apr-28-2021
04:38 AM
Should show as pending / unclaimed on the buyers side and if you don't claim it then it should time out 30 days post payment and go back to the buyers funding source.
Advice is voluntary.
Kudos / Solution appreciated.
Jasonanaranjo
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Apr-28-2021
06:56 AM
So is it now up to the customers bank? How long does it usually take for the customer to receive back the money in there account
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