Invalid URL (Redirect notice)

billk2
New Community Member

My son received a Redirect notice when he attempted the link to Accept Money. The URL is invalid (the website address was not inserted in the URL string.) What is the problem, is it a browser (chrome) issue or is it Paypal code, how can he "Accept" the money, and/or how do I contact someone about issues like this besides shooting a message into the void?

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi billk2 and welcome, 

 

If you are being redirected and this is not working then I would recommend trying using a different browser. We haven't received any reports of issues with accepting payments so I would say it is just a browser issue. If it continues please go to the "Help & Contact" link and choose to call us. We will be able to go through it with the account holder. 

 

I hope this helps, 

Paula 

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