International transfer problem

ivana386
Contributor
Contributor

Hey,

 

I'm having a problem with receiving an international payment from a firm in Europe. They are supposed to transfer a compensation to my personal account in EUR, and I have added this currency to my wallet, but they are apparently still unable to do so. I am in the United States at the moment, and my account is set up from back home (Bosnia and Herzegovina). Does anyone know what the problem might be ?

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3 REPLIES 3

nevadasmith
Advisor
Advisor

are they trying to send payment to your Bosnia account?

and it accepts Euro,?

do you have a US Paypal account now?

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ivana386
Contributor
Contributor

Yes, they're trying to send the payment to my Bosnian account, which accepts Euro (although my primary currency is USD). 
No, I do not have a US Paypal account now.

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nevadasmith
Advisor
Advisor

YU MAY WANT TO ASK THEM TO CALL pAYPAL customer service in Europe (Germany or wherever they are).

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