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International transfer problem

Contributor

International transfer problem

Hey,

 

I'm having a problem with receiving an international payment from a firm in Europe. They are supposed to transfer a compensation to my personal account in EUR, and I have added this currency to my wallet, but they are apparently still unable to do so. I am in the United States at the moment, and my account is set up from back home (Bosnia and Herzegovina). Does anyone know what the problem might be ?

3 REPLIES 3
Advisor

Re: International transfer problem

are they trying to send payment to your Bosnia account?

and it accepts Euro,?

do you have a US Paypal account now?

Contributor

Re: International transfer problem

Yes, they're trying to send the payment to my Bosnian account, which accepts Euro (although my primary currency is USD). 
No, I do not have a US Paypal account now.

Highlighted
Advisor

Re: International transfer problem

YU MAY WANT TO ASK THEM TO CALL pAYPAL customer service in Europe (Germany or wherever they are).