cancel
Showing results for 
Search instead for 
Did you mean: 

Identity confirmation

Options
Go to solution
khussein20
Contributor
Posted on

Hello,

I have submitted all documents and information needed for identity confirmation 3 weeks ago but still I see this message and can't receive any payments.

 

Thank you for providing all the required information.

We'll get back to you within 7 business days.

 

Will it be confirmed anytime soon?

1 ACCEPTED SOLUTION

Accepted Solutions
Solved

Identity confirmation

Options
Go to solution
kernowlass
Esteemed Advisor

@khussein20 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Solved

Identity confirmation

Options
Go to solution
kernowlass
Esteemed Advisor

@khussein20 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.