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ISSUING A REFUND TO THE BUYER .

dcadsdps
Contributor

ISSUING A REFUND TO THE BUYER .

We sell through Ebay India and have a paypal account linked. The buyer has canceled an order and we need to refund the buyer, However PayPal and Ebay do not refund the fees and we cannot refund from PayPal balance as funds are immediately transferred from Paypal to the linked bank account. 

The customer service of Ebay India & PayPal India is pathetic as the call never gets through and in some cases the number is invalid. Please suggest how to proceed.