IPhone funds not appearing
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi there, I sold my iPhone to a customer and I received an email from PayPal but I’m not sure if it’s a scam email as it was sent to my junk folder. It says ship the item first then my funds will be released even though they aren’t on hold in the first place. I have sold over 10 items before and usually the funds appear straight away. Could anyone give me an insight as to what I should do?
- Labels:
-
Receive money
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi saminoor619,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Please do not continue with this sale. We will hold funds until valid tracking information is received but you will be able to see these funds in the pending balance of your PayPal account. If you are unable to see the funds in your account, this is a fraudulent buyer and we would not advise posting anything to the customer.
- Siobhan
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- transfer funds doesn't appear in my business acocunt in My Money Archives
- Paypal sides with scam buyer despite DHL confirming the buyer is lying in Disputes and Limitations Archives
- Refund Complete but funds have not appeared in my bank in Payments Archives
- Email Scams in PayPal Basics Archives
- Funds Transfer: "Things don't appear to be working, something’s not right. Please try again later." in My Money Archives