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I was unable to send payment

laki25
Contributor

I was unable to send payment

Hello, I have request from friend to send him money, but when I try, it says "Sorry, we weren't able to complete your payment at this time. Please try again later.".

I think this is happening because I loged in from multiple devices in short time, because I got warning message on my phone.

I have done all steps for protection, and changed password, but I was, again, unalbe to send payment.

Can you solve this problem?

Thanks!

1 REPLY 1
Swam
PayPal Employee

Re: I was unable to send payment

Hi @laki25 , I understand that you are facing an issue while trying to send money from your PayPal account.
 If you receive an error message when trying to send a payment, it could be because:
You may need to confirm the email address associated with your PayPal account.
There may be an issue with the funding source you've selected (insufficient balance or declined transaction). Contact your bank or card issuer for more information.
You have a limitation placed in your PayPal account.
The seller's/recipient's PayPal account is limited.
You may need to go through a security check, so we can confirm your identity.
Hope this helps. 
Regards,
Swamy <removed>