I was on the phone with PayPal for 2 hours and then they hung up.

Lydiamiller96
New Community Member
I’m currently on hold with PayPal again after being on hold for 2 hours and then being hung up on. I’m currently living abroad, and just had to renew my PayPal MasterCard, so I had it sent to me and I activated it online, but now i can’t use it because I am outside of the US. The only way to fix this is to call PayPal and ask them to adjust my location on my account! So here we are....
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Lydiamiller96 

 

Contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. Say "Live Agent" to the automated recording.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal 

 

Let them know that you're abroad right now and would like to use your PayPal account while abroad. Or you can open a PayPal account in the country you're in now and save the US PayPal account and card for US use. PayPal accounts aren't as mobile as people like to think they are.


Kudos & Solved are greatly appreciated. 🙂
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