I want to transfer refunded money back to my bank account.

DTM14
New Community Member

I recently made two purchases that were roughly 100 dollars each. They both got refunded. Theyre not appearing in my paypal balance. And they aren't appearing in my bank account. 

 

I cant even FIND my paypal balance, it seems like they've moved it, since it used to be the most prominent thing on the screen. 

 

Any help with this??

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2 REPLIES 2

DTM14
New Community Member

Using a link to view paypal with the old layout, I've discovered my balance is zero. How, exactly, does my balance go to zero after two refunds of nearly 100 dollars a piece? can this be explained to me, please?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@DTM14 

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that varies country to country.




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