I want to cancel a pending payment that I've accepted.

[chinagreenelvis]

A friend sent me money that he didn't have in his account and then decided to give me cash instead of waiting for the pending transaction to be retried.

I want to cancel the PayPal transaction on both ends.

[PayPal_Michelle]

Hello @chinagreenelvis!

Thank you so much for stopping by! The best option in this situation would be to issue a refund back to your friend. Here's how:

https://www.paypal.com/us/smarthelp/article/how-do-i-issue-a-full-or-partial-refund-faq780

I hope this helps and thank you!

Michelle

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