Hi only now i see payment "richard arched, was take 3,89pound 5 times from my account...please i want refund this money... 😞 ...the firts time received email can't do payment, so today i see my account and see 5times paymentd 3,89£ from this seller, richard arched.. thank you for you help, i hope get my refund...
Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.
An unauthorised transaction means that your Paypal account was hacked and used without your consent. If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.
I hope you changed your password and security questions? I hope you ran a virus scan on your computer? I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.
Advice is voluntary. Kudos / Solution appreciated.
