I've received a refund, but to a deleted card.

Peace12345
New Community Member

Hello friends,

I've received a refund, but I've changed and deleted the card I got refunded with. What do I do? The person already sent the money but I've not received it.

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Peace12345 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to the sender of the refund.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Peace12345 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to the sender of the refund.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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