I've paid for items through PayPal, but the orders are not registering on the websites?

Scarscar248
New Community Member

So I ordered some Christmas gifts from multiple, reliable sites and paid through PayPal.

However, when I log into my accounts on all of these sites, the orders are not on my order history, nor have I had any order confirmation.

I've been in touch with the companies of two of these sites and they said there is nothing on their end either, yet PayPal is saying money has been sent for these orders.

I'm not sure what to do, but I think this is a PayPal glitch as no money has gone out of my bank account.

 

Anyone else having similar issues? This has never happened to me before and I've been using PayPal for 7 years!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Scarscar248 

 

What does it say next to the transaction in your Paypal account?

1. Pending (with a clearance date)
2. Pending/Unclaimed with a cancel option.
3. Pending/Unclaimed withOUT a cancel option.
4. Payment or Sent.
5. Pending/Uncleared with a clearance date.
6. Pending awaiting authorisation.


Advice is voluntary.
Kudos / Solution appreciated.
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