I've got a transaction record in my bank account but no activity in Paypal

XUTingyi
Member
Member

Paypal declined my payment the first time when I tried to purchase something online. It worked the second time using paypal but when I check my bank account it shows two identical payments. So I checked with my paypal which shows only one completed payment activity but a notice of a PREAUTHORIZATION. It says "you've charged XXX amount on your card XXXX, If it isn't completed or completed in a different amount, the pending amount will drop off, usually within one day". What does that preauthorization mean? The first order was declined by Paypal and never showed up in the merchant website so when can this preauthorisation fee be refunded to my account?

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.