I recieved money from a friend and accepted it and wont appear on my balance

Traight
New Community Member

I got an email saying I have to confirm my email to be able to receive the money, after I confirm the email address it still won't show up in my balance. 

Login to Me Too
1 REPLY 1

PayPal_April
Moderator
Moderator

Hello @Traight

 

Once the email address is confirmed you will likely need to add a valid funding source to the PayPal account. If you have added a funding source to the account and the payment still isn't showing you will need to contact Customer Support. You can locate their contact information by clicking on 'Contact' at the bottom of the PayPal page. 

 

-April 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.