I received a strange email

[Giangi]

Hi there,

I have received an email from <removed> . com saying that I've authorised a payment of 208.00 US$ to a certain GETonline Ltd. but I never purchased anything from this company also when I try to cancel the payment I cannot find the transaction in my History Payments. What do I d

Is that a fake email that it wasn't generate from the PayPal system ?

Please help me understand what is going on.

P.S.

the transaction ID is : PP31648376354523

Regards

Gianluca <removed>

[kernowlass]

@Giangi

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2