I received a refund from supplier but i cant get the money in paypal wallet

[GilmarChavez]

Hi everyone. I received an email about a refund of the supplier, then i went to check my paypal's wallet and there aren't any money. Someone knows why. Thank you for your comments.

[sharpiemarker]

@GilmarChavez 

https://www.paypal.com/pe/smarthelp/article/i-want-a-refund.-how-do-refunds-work-faq3248