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I received a refund for an item.

abushov
Member

I received a refund for an item.

Hello there. I received a refund for an item. However, there is still no money in my account. I want to know when the refund was paid to me by the seller. I received an informed email on 06.04.2021 with a refund. Since then I haven't seen any money in my account. How do I get my money back? Can you help me. The seller stated that he returned the money. How many days I cannot solve the problem.

1 REPLY 1
Raju_N
PayPal Employee

Re: I received a refund for an item.

Hi @abushov 

 

Thanks for your post. I understand that you have received a refund which isn't reflecting in your PayPal account. Not to worry! I would like to inform you that every refund will go back to it's original funding source. Please check this article to know more about how refund works.

 

I hope this helps. 

 

Raju_N