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I received a payment request, but failed to send the payment

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I received a payment request, but failed to send the payment

I received a payment request, and try to pay it, but get the message: We can’t complete this transaction. The recipient has exceeded the receiving limit and must provide more info to lift the limit. What should i do?

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Esteemed Advisor

Re: I received a payment request, but failed to send the payment

@momom 

 

Tell the recipient that they need to lift their receiving limit by verifying their PayPal account, by linking and confirming a bank account and/or credit card to their PayPal wallet. After they're done that and they're told that their receiving limit has been lifted, to let you know so you and attempt payment again.


Kudos & Solved are greatly appreciated. 🙂
1 REPLY 1
Esteemed Advisor

Re: I received a payment request, but failed to send the payment

@momom 

 

Tell the recipient that they need to lift their receiving limit by verifying their PayPal account, by linking and confirming a bank account and/or credit card to their PayPal wallet. After they're done that and they're told that their receiving limit has been lifted, to let you know so you and attempt payment again.


Kudos & Solved are greatly appreciated. 🙂