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I need your help - please read below.

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Member

I need your help - please read below.

I was trying to link my bank account to the PayPal. Unfortunately, a message came up saying: " We're sorry, we're not able to process your request right now. Please try again later. " I don't know how to sort this out, but I am told that I will need to call customer service. I could not call them due to my deafness. I really need my bank account to be linked! If you know there is anything else that I can sort it out, please reply to the post! Thank you!    

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1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: I need your help - please read below.

@Rohail2x

 

Is it a UK bank account?

Is it a physical or virtual bank?

Have you added or have that bank account linked to any other Paypal account?

Is the bank account in your name?

Have you tried clearing history / cache?

Have you tried another browser?

Have you tried another device?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
2 REPLIES
Volunteer Advisor

Re: I need your help - please read below.

@Rohail2x

 

Is it a UK bank account?

Is it a physical or virtual bank?

Have you added or have that bank account linked to any other Paypal account?

Is the bank account in your name?

Have you tried clearing history / cache?

Have you tried another browser?

Have you tried another device?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: I need your help - please read below.


@kernowlass wrote:

@Rohail2x

 

Is it a UK bank account?

Is it a physical or virtual bank?

Have you added or have that bank account linked to any other Paypal account?

Is the bank account in your name?

Have you tried clearing history / cache?

Have you tried another browser?

Have you tried another device?



@kernowlass wrote:

@Rohail2x

 

Is it a UK bank account?

Is it a physical or virtual bank?

Have you added or have that bank account linked to any other Paypal account?

Is the bank account in your name?

Have you tried clearing history / cache?

Have you tried another browser?

Have you tried another device?


Yes, it is a UK bank account which is called Halifax. 

Yes, it is a physical bank.

No, I haven't added any other bank accounts to my Paypal account, and no it doesn't link to other Paypal accounts. 

For the other two questions, I haven't tried any of these. But the end one, yes I have - I was trying the bank account to link to my PayPal account on my phone but it did not approve due to the message, and then I tried to use my laptop to do so but the message came up again! 

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