I need my payment back

[28051]

I have ordered at she swish limited. But i have received the massage something went wrong. Now how I get my payment back

[sharpiemarker]

@28051 

If the payment is a pending temporary authorization in your PayPal account activity and in your funding source and the order failed, the authorization will expire in no longer than 30 days unclaimed by the merchant.

If the payment status is completed:

1. Locate and click payment transaction in your PayPal account activity
2. Click "Report a problem”. 
3. Click “I didn't receive an item I purchased”.