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I have refunded the money sent from the other party, but it seems that nothing has arrived

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I have refunded the money sent from the other party, but it seems that nothing has arrived

I have refunded the money sent from the client, but it seems that nothing has arrived to him 

what can we do ? 

 

thank you

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Re: I have refunded the money sent from the other party, but it seems that nothing has arrived

@AbdelrahmanOsam 

 

If they funded the original Paypal payment to you from their bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

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Esteemed Advisor

Re: I have refunded the money sent from the other party, but it seems that nothing has arrived

@AbdelrahmanOsam 

 

If they funded the original Paypal payment to you from their bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post