I have a problem

player515600
New Community Member

When I try to buy something it says that the paypal has refused the payment 

Why?

 

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@player515600

 

As you have given 0 info on types of transactions / funding sources / back up funding sources / paypal option you are using / not even what country you are in then any advice would be guesswork.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

PayPal_Olivia
Moderator
Moderator

Hi @player515600,

 

Thank you for your post. I'm sorry to hear that the payment you're trying to make isn't working. As @kernowlass mentioned, it's difficult to give solutions without knowing the country you're in or further details about the circumstances, but here's a US help center article with some troubleshooting tips for figuring out why a payment might be declin.... While there may be differing factors in other countries, most of the same information applies regardless of country.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.