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I have a problem sending money

artqtr
New Community Member

I have a problem sending money

 

hi

I have a problem sending money , This is the first time that I have this problem when I send money and I have enough balance on my credit card and upon sending this message appears to me /

(We are sorry, but we could not complete this payment, because it has been denied by the card issuer. Please retry with a different card or funding option to continue with the payment.)

 

What is the problem!

2 REPLIES 2
Shiby
PayPal Employee

Re: I have a problem sending money

Hi @artqtr 

 

I am sorry to know that you are having a problem sending money. From the error message, you have provided it seems like the card issuer/bank is not allowing your payment to go through. Please contact the bank/card issuer for more information. Meanwhile, you can complete the payment using any other funding source (bank or card linked to your PayPal account).

 

I hope this helps!

 

Thank you,

Shiby

kernowlass
Esteemed Advisor

Re: I have a problem sending money

@artqtr 

 

Could be to do with the type of card but a lot depends on which country you are in, if you can say i may be able to advise as it may have nothing to do with your card issuer.


Advice is voluntary.
Kudos / Solution appreciated.