New to the community? Welcome! Please read our Community Rules and Guidelines
Today i bought an item at the price of 5,79 and payed through paypal like i usually do.I recieved a receipt that also mentions that the ammount i payed was 5,79 and the transaction activity shows that i indeed payed 5,79.When i checked my account balance at my bank account though i was charged 11,58 which is double the ammount of 5,79.This happend today and i haven't made any other purchases so i am almost 100% i was charged twice.I can't seem to get any help though since the answers are automated.Thanks in advance for anyone that can help!
Oh no! Do you see two charges on your PayPal account, or just the one? I would advise waiting a day or so to see if the second amount returns to your balance. If not, you'll want to notify your bank of the duplicate charge and see what options they have to assist. Hopefully the funds are returned soon!
- Ashley M
There is only one charge at paypal, i went to the bank today since 2 days have already passed and nothing changed and they told me to wait a little longer and try to contact the seller as well.If nothing works out then they will apply for a trasnaction dispute but for now the seller has answered me and i am trying to find a solution.Thank you for you wishes and help !