cancel
Showing results for 
Search instead for 
Did you mean: 

I didn’t see any refund

Highlighted
New Community Member

I didn’t see any refund

You submitted an order in the amount of £66.50 GBP to Dune Group Ltd. No money refund
1 REPLY 1
Highlighted
Moderator

Re: I didn’t see any refund

Hi @Fatma1234,

 

I'm sorry to hear that you have not received a refund. Is there a refund expected from the seller due to an arrangement made directly with them, or is there a dispute or claim open on the transaction?

 

If a refund has been completed, it will be in your transaction history. If there is no refund in your transaction history, no refund has yet been completed.

 

If you're looking to open a dispute due to an item not received or an item received but significantly not as described, you can follow these steps.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.