I cant't send money to someone
jchndery
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Posted on
Apr-20-2021
09:54 AM
Hello
I can't send to money to a friend from another country, I am from france and she is from Bosnia. It never works and tes me " we coudn't complete your transaction. Log in to or website so we can help resove the problem".
I don't know what to do.
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PayPal_Martina
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Apr-27-2021
12:31 AM
Hi @jchndery,
Thank you for your post and welcome to the Community Forum!
In general, users from Bosnia need to complete a verification process before they can start receiving funds. This could be why you can't send money to your friend. I would recommend asking your friend to follow the steps in their PayPal account, or to contact us directly for support.
I hope this helps!
Martina
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