I cant pay with paypal at all

hellom
New Community Member

I can't pay with paypal . I always buy many items ebay and there's no problem at all. but few days ago, the message said I have to add my card to paypal.

and I put my card number right but it can't be added. and that's it. I cant skip the page and pay with paypal. 

 

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @hellom,

 

Thanks for visiting our Community Forums! I'm sorry to hear you're running into some issues adding a card onto your account. There may be a few different reasons you're unable to add your card, but first I normally recommend reviewing this Help Center article for some guidance: Why can't I add a debit or credit card to my PayPal account?

 

If you're still running into issues after that, I'd recommend reaching out to our Customer Support to research this a bit further.

You can reach Customer Support by clicking Contact and then Call Us at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

 

Good luck!

 

 - Jon K


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