I can't use paypal balance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a received a payment but i can't seem to use my paypal balance which i haven't encountered before. I don't have a debit card nor a credit card.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @voltmanzano ,
Thank you for reaching out to us.
It appears that the type of account you have may not be able to hold a balance thus not letting you select the Paypal balance as a funding source option. I would suggest that you upgrade your account to be able to keep a balance and use it for your purchases.
Kindly check your summary if you still see that there is money waiting for you. If yes, click on 'Accept' and 'Keep it in your Paypal balance' it will ask you to verify yourself by providing personal details. Once done, your account will be automatically upgraded and you may now hold a Paypal balance and use it for online purchases.
Hope this helps!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Sending money in My Money Archives
- inviting a friend in PayPal Basics Archives
- Paypal ask payment method twice in My Money Archives
- Error - Sorry, PayPal Plus is currently not available in My Money Archives