I can't recieve money

Halabyo
New Community Member

I can't receive money from my friend and i have a card link ( I Did  NOT verify it yet , idk if that matters) and I emailed them and they said I need to link a local visa or us bank, well my visa is linked, not verified but linked. what do I need to do? and how do you verify your card? do they send u a message on your phone that a payment has been taken from the card and a code next to it?

 

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1 REPLY 1

PayPal_DerrickD
Moderator
Moderator

Hi @Halabyo,

 

You should have the option to confirm the card through our website, however if the option to confirm your card is not displaying properly or simply not working, you'll definitely want to contact us for support. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Pm on Facebook or DM on Twitter. 

 

-Derrick

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