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I can’t receive my money


I can’t receive my money

Hello, Somebody sent me money from Canada but i didn’t receive that and the situation is reject(denied)-Money received.I would like to know who rejected? And why. Because the money receptionist told me he didn’t reject and the money is not backed to his account. Thnks to paypal he never answers the phone and emails are sending from a Robot which is not the right answer.
Esteemed Advisor

Re: I can’t receive my money



What currency did they send?

Have you added that currency as a receiving currency on your paypal account?

Have you checked the email address the funds were sent to?

Have you verified your email address?

Have you accepted funds before?

Advice is voluntary.
Kudos / Solution appreciated.