I can't pay or receive payment

KuroKami1
New Community Member
I can't receive payment or pay to someone . My bank account and debit is already confirmed and email address too. When i try to send someone money it says " We are sorry , but we could not complete this payment , because it has been denied by the card issuer ." And when someone tries to send me money then it says " There's a problem with the info you entered. Please check it and try again . ". What should i do? . In help , it says to go to resolution center but i can't see anything there (no option for that ).
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