I can't finding my refunds from PayPal to my card visa

[ILYEsmed]

Please the ARN CODE don't work with my bank Paysera BECAUSE my bank want's 16 digits but PayPal give me only 8 digits of reference number so I can't finding because is not the same ARN

[kernowlass]

@ILYEsmed 

Read this link as you are in one of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL