I can't find my funds

rayanperson
Contributor
Contributor

so i got a refund and i can't find any funds and it says on activity that i got + (money)

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kernowlass
Esteemed Advisor
Esteemed Advisor

@rayanperson 


The option to 'receive' paypal payments is sadly not available in your country (only refunds that automatically go back to your card).
You can only 'send' payments for purchases.


Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3

Temp20230515G
Contributor
Contributor

Hi,

 

Is this for a refund? If so, it is being credited back to the original payment method where they charged you.

 

Just in case that your waiting time is longer than what Paypal provided as time frame, you may want to contact your bank or card issuer to check with them. 

 

Here's the article to help: https://www.paypal.com/tn/smarthelp/article/where-is-my-refund-faq1212

 

Hope it helps!

 

 

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@rayanperson 


The option to 'receive' paypal payments is sadly not available in your country (only refunds that automatically go back to your card).
You can only 'send' payments for purchases.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Shiela101
New Community Member
Same here I cant find my refund! They already told me my they already refund my money but I havent received any from my paypal or bank account its almost 1month ago.
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