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I am having problems

Skrrtley
New Community Member

I am having problems

Recently, I made a purchase and there was an error at checkout. I got an email from PayPal saying that the purchase was waiting for the website. Then it never came through. I then contacted PayPal and they said they cancelled it. But it still says this when I go to checkout checkout, "This card can't be used for this transaction".
It is a pre-paided card if that helps. Thanks in advance.