I Refunded to My American Express Prepaid card and never revived the funds back

Boyaa335
New Community Member

I bought a american express card to send to my friend

who needed cash, though later he told me he didn't need

it anymore so I told him to refund it back to the card.

It showed on paypal the money was refunded but

when i go to check the balance its not their.

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Boyaa335

 

Refunds to cards take a week up to 30 days.


Kudos & Solved are greatly appreciated. 🙂
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Boyaa335

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





Advice is voluntary.
Kudos / Solution appreciated.
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