I Need Help With I Can't See My Refund

MrWilsonja
Contributor
Contributor
Please I Need Help I Need Back My Money.....It Feels As If I'm Scammed Cause All I See Is In Activity Refunded Reciept.....Email just says refund made....PayPal you guys need to develop a tracking software or some sought so we can see where is our money especially when it comes to refund....I'm in Jamaica....is it because I'm in Jamaica making my refund take so long? GoodDay I Need Help......I made a purchase on Saturday September 11 2021 The Amount Was Refunded I Paid With My Jamaican Debit card Bank Account the only thing I have to show is this receipt in my activity log saying it was refunded....I haven't contacted my bank because the usually contact me just like how they contacted me when the payment is made right now I'm just lost. Thought PayPal would be more equipped.....I can't even track my refund if it has been issued to my bank nothing tbh I'm fatigue I have missed work because PayPal has my money this shall be the first and last after this I will be closing my account just want the PayPal staff to please put little hase on making my money reach back my account I'm tired of wait....PayPal took no time to take the money from my account why is the process so long to send back my money? why can I track my money? why isn't PayPal giving me any updates on where is my money?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@MrWilsonja 

 

Have a tad of patience?

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/jm/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete

 


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kernowlass
Esteemed Advisor
Esteemed Advisor

@MrWilsonja 

 

Have a tad of patience?

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/jm/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete

 


Advice is voluntary.
Kudos / Solution appreciated.
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MrWilsonja
Contributor
Contributor
I will wait a bit longer....but a tracking agent would be could PayPal should really consider it
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