I NEED HELP ASAP!

Sparkystarlps
Contributor
Contributor
I'm trying to send money to someone but my account needs to be verified. I am new to PayPal so please help me out, I first went to wallet and I went to my account to put in my card number and password but it says something is wrong I don't know if it expired or not, please help.
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PayPal_paula
Moderator
Moderator

Hi Sparkystarlps and welcome, 

 

We are always happy to have new members. 

 

Generally, when your account needs to be verified you will need to confirm your registered card. If you are having trouble adding your card make sure that all the details you are entering match the details that are registered with your card issuer including your name and address. If this information does not match then you may get an error when you are trying to add your card. 

 

I hope this helps and please feel free to post an update, 

Paula 

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