I Have A Payment authorized So I need Help !

Abdulnasir
Contributor
Contributor

I was want To buy OneCard Limited for $110 They Reject To Me And i contact them i told them to back my Money !
They Say To Me Contact Paypal so , I mesegge the paypal i did not getting any messege back so i need help so solve this problem !

 

i cannot not report from activity list i did not see the transaction list, so i have only messege in my gmail inbox so ineed help to back my money 
What i shold do, 

Abdulnasir !

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1 REPLY 1

PayPal_April
Moderator
Moderator

Hello @Abdulnasir

 

If you don't see the transaction in your payment activity on the PayPal account it sounds like you may have purchased through a guest checkout. 

 

A guest checkout is when you don't log into a PayPal account however you are using PayPal to complete the transaction. 

 

If you are showing the completed charge on your bank/credit card statement I would suggest contacting the bank/credit card to discuss what dispute options they may have. 

 

-April 

 

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