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It's been 48 hours already and I still can't use the balance on my account. I tried emailing Paypal aready and still does not get a response from them. Can someone please help me. I need to pay something and I'm already late for 2 days just because paypal won't let me pay.
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I would try verifying your paypal account first by adding a card and then once you have a back up funding source it may allow you to use funds in your paypal balance.
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1. Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your prefered way to pay and put a dot in one of the options listed.
2. Are the funds in the correct currency for the person you are paying, ie does their account accept that currency?
3. Are the funds cleared and not pending?
4. Do you have a back up card linked to your paypal account?
5. What error message are you getting?
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Sorry, we weren't able to complete your payment at this time. Please try again later.
That is the error that occurs everytime I try to make a payment.
Please help.
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Sorry can't help as you have only answered x1 of the 5 questions i asked you.
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1- already choose paypal payment option
2- Yes the currency is correct
3- Funds is cleared ( all in my available balance)
4- I don't have a back up card.
5- Sorry, we weren't able to complete your payment at this time. Please try again later.
If you continue to encounter problems, please contact customer service. (that is the error im receiving)
Please help. I've been contacting for the last 5 days and no one was able to help me.
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I would try verifying your paypal account first by adding a card and then once you have a back up funding source it may allow you to use funds in your paypal balance.
Advice is voluntary.
Kudos / Solution appreciated.
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