How will I received my refund?

plouisa26
Contributor
Contributor

Hi there, I wonder if anyone can help me? I used my old Paypal account which was linked to American Express card to make a purchase online last night. I suspected my Paypal account got hacked and had to closed the account as a result. If I was to return any items for a refund from the purchase I made last night, how will I be reimbursed if I no longer have the old Paypal account? Any help appreciated 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@plouisa26 

 

If the seller issues the refund from within the transaction, it should go back to the card. Should the seller have trouble issuing the refund, ask the seller to send the refund as a payment to your new PayPal account.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@plouisa26 

 

If the seller issues the refund from within the transaction, it should go back to the card. Should the seller have trouble issuing the refund, ask the seller to send the refund as a payment to your new PayPal account.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.