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Asaltette
Contributor
Contributor
I am trying to make a online purchase and have pp credit as my default way to pay. I am offered two paypal payment types, one is just PayPal the other is PayPal pay later! However each takes me to a credit card screen and won’t do the credit thing
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PayPal_Martina
Administrator
Administrator

Hi @Asaltette,

 

Thank you for your post and welcome to the Community Forum!

 

If you don't see the PayPal Credit option when checking out, it may mean that this funding source is not available for that purchase, and you will need to choose a secondary one. To provide one of the safest online payment methods, our security program considers a variety of factors at each transaction to keep you safe and, occasionally, we must change a payment method as a matter of security. Unfortunately, we would not be able to manually change the security settings. However, you can try clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue!

 

I hope this helps!

Martina

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