How to refund archived payment
moonswamp
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Posted on
Jan-11-2020
12:19 PM
Hi I have a payment from customer 1 month ago, and need to refund to him
But the payment is archived, is there anyway to refund the archived payment ? It's only 1 month ago ~~~
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Receive money
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Refunds
1 REPLY 1
sharpiemarker
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Jan-11-2020
02:09 PM
Go to Activity page to access the "archived" transactions (click Active menu) and then click on the transaction to issue refund. If you need to "unarchive" it before you can issue refund, click "Unarchive" button on the right. Then click go back to the "Active" list, find the transaction, click it and then if issue refund.
Kudos & Solved are greatly appreciated. 🙂
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