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How to receive a refund in the currency in which it was issued ?

g109b
Contributor

How to receive a refund in the currency in which it was issued ?

My PayPal account has balances in USD, Euro, and GBP.
How can I arrange for GBP refunds to go in my GBP balance ?
Currently they are converted to USD, which incurs yet another loss on exchange.

 

2 REPLIES 2
PayPal_Tricia
Moderator

Re: How to receive a refund in the currency in which it was issued ?

Hi @g109b

 

Sorry to hear of the frustration. 

 

When a refund is issued, the money is refunded in the same currency it was originally sent using. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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g109b
Contributor

Re: How to receive a refund in the currency in which it was issued ?

I think it is very unfair to charge another exchange fee, I think the USD should be refunded at the original rate.