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How to match bank payment to Paypal transaction

New Community Member

How to match bank payment to Paypal transaction

Hi,

 

How can I match an outstanding payment to Paypal in my bank account to a Paypal transaction?

The amount doesn't match to any transaction and the Paypal reference code (example: YYI45KJ2EBVFPSEW) is nowhere to be found in my Paypal account.

 

I have had this issue before and contacted customer service about it, but they either didn't understand the issue or were just unwilling to help. I ended up declining the payment since I just want to know what I'm paying for. It shouldn't be that difficult to make the matchable, just use the transaction ID as a reference in the bank withdrawal.

 

Thanks in advance!

Jarro

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