Hello,
We have a paypal account which is configured to auto-debit to the linked Indian bank account automatically. We are now facing difficulty to issue a refund. How can we initiate a payment to a customer ?. When we try to add fund from credit card to paypal balance, it is not possible. We actually need to issue refund to a previously paid transaction. But as the paypal is configured to auto-debit, we are not having enough balance to refund the transaction.
When we searched the forms we got the below mentioned details :-
https://www.paypal.com/in/smarthelp/article/how-do-i-add-money-to-my-paypal-account-faq1348
When we tried to initiate the payment as separate transaction to the customer, we are getting the following error :-
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This recipient accepts PayPal payments only through their website. To complete this payment, please go to their website and follow their instructions, or email the recipient for instructions
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Kindly suggest the best possible way to refund the transaction.
