How to issue refund from bank acct or card?

Cmcgi
New Community Member

Trying to issue a refund on an ebay sale, but I've already transferred the money to my bank acct. Ebay gives me no option to send the refund and says to do so via paypal. Tried to use the refund option but it just says "You don’t have sufficient balance to complete this refund", no option to use my linked bank acct or debit card. According to this help page:

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"If you don’t have a balance or money waiting to be accepted, the entire refund will be issued from the primary bank account linked to your PayPal account"

 

How do I do this? Waiting 3 days to transfer the money back into my account seems ridiculous.

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