How to get money back from a pp account

PinchieCat
Member
Member
Hi. If someone pays money into someone's PayPal account but that person can't get it transferred to their own bank as their pp account is locked, how does the original money sender get that money back? That money is just stuck in a pp account otherwise.
Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@PinchieCat 

 

That would depend on if its pending / unclaimed / unclaimed with a cancel option / completed / sent / how the payment was sent ie which paypal option AND how the payment was funded.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

PayPal_paula
Moderator
Moderator

Hi PinchieCat, 

 

If your funds are stuck in your account and you cannot withdraw them then why not consider sending the funds back to the sender and asking them to pay you another way. It is not something that we recommend to do but it is an option for you to consider. 

 

Thanks

Paula 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.